Our Business Service

We deliver productivity for your convenience in conducting business. That is why our business model is meticulously designed to cater to the unique needs of your business. We provide end-to-end solutions with a straightforward process and measurable outputs.

BUSINESS SUPPORT SERVICES

It is a Business Process Outsourcing (BPO) service. We run a full end-to-end process covering people management; capital; and infrastructure support based on KPIs. We take care all details and deliver the output as per your expected target. Currently we manage 41 BPO projects from 20 clients with line of business in telco, sales management, and facility management.

WORKFORCE MANAGEMENT SERVICES

This is a People Employment Outsourcing (PEO) plus. We take care all-in-all your need in workforce productivity. This encompasses tasks ranging form sourcing and recruiting to overseeing employment administration intricacies, including the management of employment contracts, payroll and employee benefit processing, leave tracking, absenteeism management, and personal engagement and development.

TALENT SQUAD COMMUNITY CENTER

GOS Indoraya extends end-to-end workforce productivity development through our 3R (Recruitment, Reshaping, and Retention) Service. It is our commitment in supporting you acquire, retain as well as develop best talents. That is why we construct personal development to cultivate qualified workforces. The pilot program starts from a culture city of Yogyakarta; will be expanded to all 13 branches; and aimed to be conducted at all provinces in Indonesia.

IT SERVICE SOLUTIONS

Beyond the realms of business processes, our IT division offers technology-centric services. From human resource management in the IT domain to the meticulous upkeep of systems and other technology-driven processes, our integrated solutions are created to enhance the efficiency and sustainability of your business.

What Sets Us Apart

INTEGRATED PRODUCT LINE SOLUTIONS

We assist you with a wide range and integrated services aimed at supporting you to experience easiness in doing business. Within our service ecosystem, we bring the most convenient services that suit your needs.

EXTENSIVE COVERAGE AREA

Our services extend uniformly across the entirety of Indonesia, effortlessly overcoming geographical distances. The presence of our Authorized Person at each branch; and Field Coordinators at every workforces placement ensures our endlessly support to your business. Our presence in 25 provinces – and gladly expands all over provinces - assure you that our services consistently accessible across archipelago.

STREAMLINED OPERATIONS MANAGEMENT & WORKING PROCEDURES

Simplicity is a primary focus in our service delivery. When providing solutions for your business, we offer straightforward workflow procedures by adhering to the RAR Principles (Responsiveness, Availability, and Responsibility). This is strategically designed to enhance the productivity and efficiency of your business operations. We maintain a robust operating model, whereby all process is governed by clear, simple and integrated SOPs. Align with that, we renew ISO certification yearly.

PROFICIENCY IN MANAGING LARGE-SCALE PROJECTS

We are fully prepared and equipped to manage projects of varying scales, from small to extensive operations. In four decades we have proven our commitment to ensuring optimal performance and adequate financial resources for every project entrusted to us. With solid track records, we have enjoyed trust and support from 11 prominent banks and financial institutions in Indonesia. Some of the banks has been supporting us since year 2,000 (yearly revenue was IDR 25 bio) up until now with yearly revenue reaches IDR 700 billion.